Human capital management innovation for Mexican lodging through autopoiesis and self-organisation

Juan E. Núñez-Ríos, Jacqueline Y. Sánchez-García, Ricardo Tejeida-Padilla, Ana L. Coria-Páez

    Resultado de la investigación: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

    1 Cita (Scopus)

    Resumen

    In the context of the Mexican hospitality sector, Small and Medium Enterprises (SMEs) are considered important agents given their participation in the generation of jobs and new business relations, nevertheless their closure rate in the first two years of operation is high. In addition, these companies face structural problems that limit their capabilities to attenuate the variety of the environment and, simultaneously, improve their operations. This paper, presents a proposal through the complementarity between the Soft Systems Methodology and the Viable System Model to build a structure that allows the human capital management to influence a state of self-organisation based on precepts of the Autopoiesis Theory. As a result, a model that integrates self-regulation, autonomy and learning to support self-management of human capital was obtained to adapt continuously to its current context.

    Idioma originalInglés
    Título de la publicación alojada62nd Annual Meeting of the International Society for the Systems Sciences, ISSS 2018
    Subtítulo de la publicación alojadaInnovation and Optimization in Nature and Design
    EditorialInternational Society for the Systems Sciences (ISSS)
    Páginas125-140
    Número de páginas16
    ISBN (versión digital)9781510880306
    EstadoPublicada - 1 ene 2018
    Evento62nd Annual Meeting of the International Society for the Systems Sciences: Innovation and Optimization in Nature and Design, ISSS 2018 - Couvallis, Estados Unidos
    Duración: 22 jul 201827 jul 2018

    Serie de la publicación

    Nombre62nd Annual Meeting of the International Society for the Systems Sciences, ISSS 2018: Innovation and Optimization in Nature and Design

    Conferencia

    Conferencia62nd Annual Meeting of the International Society for the Systems Sciences: Innovation and Optimization in Nature and Design, ISSS 2018
    País/TerritorioEstados Unidos
    CiudadCouvallis
    Período22/07/1827/07/18

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