Intelligent agents for real time data mining in telecommunications networks

Over the last years, the data generated in Telecommunications Networks has reached unmanageable limits of information. Data Mining (DM) techniques have showed their advantages on helping to manage this information and transforming it in useful knowledge. However, due to the dynamics of the environment of Telecommunications Networks, the simple application or adaptation of DM techniques is not enough to obtain timely a deeper knowledge. In this paper, this problem is addressed by applying DM techniques in real time. First, we propose a methodology taking into account all the processes involved in transforming telecommunications data into information, and finally to knowledge. Second, we propose a framework for the utilization of Intelligent Agents to help the process of DM in real time. To illustrate our approach, we describe a real-life case study based on the integration of Intelligent Agents and DM technologies for obtaining in real time knowledge that is critical for managing telecommunication networks.