Implementation of quality management system ISO 9001 in a telecom network operation centre-A case study

Diana Ortiz-Rangel, Luis Rocha-Lona, Lila Margarita Bada-Carbajal, Jose Arturo Garza-Reyes, Simon Peter Nadeem

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

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Business & Economics

Engineering & Materials Science