Aplicación del modelo de planeación de hazan ozbeckhan para la mejora continua del desarrollo de las telecomunicaciones en méxico

The communications systems are used to send information from a place to another one through different means like the space, the optical fiber and metallic wiring. The most common systems among others, are the television, radio, infrared, satellite, the telephone ones, voice on IP that consist of sending the voice on an IP. The objective is continuously to improve the form to make get at the addressee the information generated by the source, of fast, safe way truthful and low cost. This model consists of five stages: first is the Projection of Reference in which one detects problematic of the system using the techniques of Kawakita Jiro (TKJ), analytical hierarchal structuring and the principle of Pareto; in the normative planning the mission of the system considers that includes its goals and objectives; the strategic planning raises how to give solution to the detected problems; the organizational planning proposes the resources with which the problematic one will be solved; the fifth stage is the evaluation that allows to know what is feasible to do. Copyright