TY - CHAP
T1 - A comparative study of the implementation status of lean Six Sigma in South Korea and the UK
AU - Lee, Joong Hwa
AU - Garza-Reyes, Jose Arturo
AU - Kumar, Vikas
AU - Rocha-Lona, Luis
AU - Mishra, Nishikant
N1 - Publisher Copyright:
© Springer International Publishing Switzerland 2013.
PY - 2013
Y1 - 2013
N2 - Fierce competition and more complex customer needs and demands have forced organizations to continuously improve their operations and the quality of their products and services. Over the last decades, two of the most popular and effective strategies used by organizations to achieve such improvements have been lean manufacturing and Six Sigma. However, as competition and costumer needs and demands evolved and increased, the quest for even more efficient operations and higher quality products and services resulted in the integration of these two strategies to form an improved approach known as Lean Six Sigma. This paper investigates and compares the implementation status of Lean Six Sigma in South Korea and the UK. To do this, an empirical and exploratory study was conducted based on the design, validation, and random distribution of a survey questionnaire in various South Korean and UK industries. The data was analyzed using descriptive statistics. The study results revealed that Lean Six Sigma has been more widely adopted in the UK than in South Korea and that some other operations and quality improvement strategies are also a popular choice among organizations of these two countries. The results also provide evidence about different aspects of the implementation of Lean Six Sigma in South Korea and the UK. This study offers academics, researchers and practitioners interested in Lean Six Sigma with some preliminary evidence of the adoption of this approach in two industrialized nations such as South Korean and the UK.
AB - Fierce competition and more complex customer needs and demands have forced organizations to continuously improve their operations and the quality of their products and services. Over the last decades, two of the most popular and effective strategies used by organizations to achieve such improvements have been lean manufacturing and Six Sigma. However, as competition and costumer needs and demands evolved and increased, the quest for even more efficient operations and higher quality products and services resulted in the integration of these two strategies to form an improved approach known as Lean Six Sigma. This paper investigates and compares the implementation status of Lean Six Sigma in South Korea and the UK. To do this, an empirical and exploratory study was conducted based on the design, validation, and random distribution of a survey questionnaire in various South Korean and UK industries. The data was analyzed using descriptive statistics. The study results revealed that Lean Six Sigma has been more widely adopted in the UK than in South Korea and that some other operations and quality improvement strategies are also a popular choice among organizations of these two countries. The results also provide evidence about different aspects of the implementation of Lean Six Sigma in South Korea and the UK. This study offers academics, researchers and practitioners interested in Lean Six Sigma with some preliminary evidence of the adoption of this approach in two industrialized nations such as South Korean and the UK.
UR - http://www.scopus.com/inward/record.url?scp=84906931430&partnerID=8YFLogxK
U2 - 10.1007/978-3-319-00557-7_120
DO - 10.1007/978-3-319-00557-7_120
M3 - Capítulo
AN - SCOPUS:84906931430
T3 - Lecture Notes in Mechanical Engineering
SP - 1489
EP - 1502
BT - Lecture Notes in Mechanical Engineering
PB - Springer Heidelberg
ER -