TY - JOUR
T1 - Urban tourism: a systems approach – state of the art
T2 - a systems approach – state of the art
AU - Romero-García, Leticia Elizabeth
AU - Aguilar-Gallegos, Norman
AU - Morales-Matamoros, Oswaldo
AU - Badillo-Piña, Isaías
AU - Tejeida-Padilla, Ricardo
N1 - Publisher Copyright:
© 2019, Emerald Publishing Limited.
PY - 2019/6/12
Y1 - 2019/6/12
N2 - Purpose: The purpose of this paper is to explore the extent of the urban tourism literature that uses the systems approach to outline its research trajectory and detect its trends. Urban tourism is a complex phenomenon whose complexity increases at the very moment it interacts with complex environments. To deal with this kind of issues, urban tourism-related authors have used different approaches, with the systems approach being one of the best alternatives for its understanding and study. Design/methodology/approach: A systematic literature review was conducted using two sets of keywords related to urban tourism and systems approach. Scopus, ScienceDirect and Web of Science databases were used for the peer-reviewed literature search. After filtering processes were applied, 29 publications were retained for the analysis. Findings: This paper provides a significant overview of the existing publications regarding this topic. A theme of common interest and trends for future investigations were detected. Based on the findings, future works to be developed with the use of the systems approach, and its tools are proposed. Originality/value: This review gives promising evidence on that the use of the systems approach for future urban tourism studies is a viable alternative to the application of other dominant approaches, to manage the complexity, diversity and dynamism of the urban tourism and of its environment, which is nowadays addressed as Smart. Then, the paper seeks to foster the use of systems approach and its systemic tools for the understanding and study of urban tourism as a complex system.
AB - Purpose: The purpose of this paper is to explore the extent of the urban tourism literature that uses the systems approach to outline its research trajectory and detect its trends. Urban tourism is a complex phenomenon whose complexity increases at the very moment it interacts with complex environments. To deal with this kind of issues, urban tourism-related authors have used different approaches, with the systems approach being one of the best alternatives for its understanding and study. Design/methodology/approach: A systematic literature review was conducted using two sets of keywords related to urban tourism and systems approach. Scopus, ScienceDirect and Web of Science databases were used for the peer-reviewed literature search. After filtering processes were applied, 29 publications were retained for the analysis. Findings: This paper provides a significant overview of the existing publications regarding this topic. A theme of common interest and trends for future investigations were detected. Based on the findings, future works to be developed with the use of the systems approach, and its tools are proposed. Originality/value: This review gives promising evidence on that the use of the systems approach for future urban tourism studies is a viable alternative to the application of other dominant approaches, to manage the complexity, diversity and dynamism of the urban tourism and of its environment, which is nowadays addressed as Smart. Then, the paper seeks to foster the use of systems approach and its systemic tools for the understanding and study of urban tourism as a complex system.
KW - Interdisciplinarity
KW - Stakeholders
KW - Systemic tools
KW - Transdisciplinarity
UR - http://www.scopus.com/inward/record.url?scp=85067043191&partnerID=8YFLogxK
U2 - 10.1108/TR-06-2018-0085
DO - 10.1108/TR-06-2018-0085
M3 - Artículo de revisión
AN - SCOPUS:85067043191
SN - 1660-5373
VL - 74
SP - 679
EP - 693
JO - Tourism Review
JF - Tourism Review
IS - 3
ER -