TY - JOUR
T1 - The emergence of after-sales spare parts supply chain variability in a telecom firm - A complex system approach
AU - Flores-Cadena, Mauricio
AU - Morales-Matamoros, Oswaldo
AU - Tejeida-Padilla, Ricardo
AU - Badillo-Piña, Isaías
AU - De La Cruz Mejía-Téllez, Juan
PY - 2012/3
Y1 - 2012/3
N2 - Telecommunication service providers, also called operators or carriers, must maintain 99.999% of their telecom network availability. To avoid or mitigate the effects of an outage in the network, carriers perform different activities to restore service. Spare parts management plays an important role in meeting the required service. Unfortunately, the closed-loop supply chain that supports the availability of spare parts experiences variability in its processes as a result of endogenous and exogenous variables that make matching the recovery process with the demand process difficult. Understanding the effect of the variables on the variability outcome and the emergence of the variability can help to guide the development of future mathematical models for the management of spare parts. In this article, a complex system approach to analyze the variability behavior is presented.
AB - Telecommunication service providers, also called operators or carriers, must maintain 99.999% of their telecom network availability. To avoid or mitigate the effects of an outage in the network, carriers perform different activities to restore service. Spare parts management plays an important role in meeting the required service. Unfortunately, the closed-loop supply chain that supports the availability of spare parts experiences variability in its processes as a result of endogenous and exogenous variables that make matching the recovery process with the demand process difficult. Understanding the effect of the variables on the variability outcome and the emergence of the variability can help to guide the development of future mathematical models for the management of spare parts. In this article, a complex system approach to analyze the variability behavior is presented.
KW - Closed-Loop Supply Chain
KW - Complex Networks
KW - Complex Systems
KW - Fractals
KW - Spare Parts
KW - Telecom
UR - http://www.scopus.com/inward/record.url?scp=84858182553&partnerID=8YFLogxK
U2 - 10.1142/S0218348X11005488
DO - 10.1142/S0218348X11005488
M3 - Artículo
SN - 0218-348X
VL - 20
SP - 1
EP - 16
JO - Fractals
JF - Fractals
IS - 1
ER -