TY - JOUR
T1 - Personal development review (PDR) process and engineering staff motivation
T2 - A case study investigation in a manufacturing firm
AU - Baldwin, Claire
AU - Garza-Reyes, Jose Arturo
AU - Kumar, Vikas
AU - Rocha-Lona, Luis
N1 - Publisher Copyright:
© Emerald Group Publishing Limited.
PY - 2014/7/1
Y1 - 2014/7/1
N2 - Purpose - The academic literature and motivational theory recognise the positive role of motivation on organisational performance and considers personal development as a key motivational factor. In practice, most organisations employ a personal development review (PDR) process to drive and plan the development of their staff. The purpose of this paper is to investigate the interrelation and impact of the PDR process, and its elements, on staff motivation. Design/methodology/approach - The study is based on a case study research approach carried out in two large manufacturing-engineering departments of a world-class manufacturing organisation. A survey questionnaire was designed, validated and distributed to the engineering staff and its results were analysed using descriptive statistics. Findings - The study's results indicate that in most of the cases, a PDR process does not by itself motivate staff. But it argues that a poorly designed and conducted PDR process may make motivation, through personal development, difficult to achieve. Practical implications - This paper provides manufacturing managers with an opportunity to understand whether a common business process (i.e. PDR), and the elements that comprise it, can be employed as a method to aid in the motivation of their staff. Originality/value - This research expands the current knowledge on motivational and manufacturing management theory by performing an initial and exploratory study that establishes the impact of the PDR process on staff motivation. It is among the very first investigations that correlate the PDR process and motivation, especially in the manufacturing industry.
AB - Purpose - The academic literature and motivational theory recognise the positive role of motivation on organisational performance and considers personal development as a key motivational factor. In practice, most organisations employ a personal development review (PDR) process to drive and plan the development of their staff. The purpose of this paper is to investigate the interrelation and impact of the PDR process, and its elements, on staff motivation. Design/methodology/approach - The study is based on a case study research approach carried out in two large manufacturing-engineering departments of a world-class manufacturing organisation. A survey questionnaire was designed, validated and distributed to the engineering staff and its results were analysed using descriptive statistics. Findings - The study's results indicate that in most of the cases, a PDR process does not by itself motivate staff. But it argues that a poorly designed and conducted PDR process may make motivation, through personal development, difficult to achieve. Practical implications - This paper provides manufacturing managers with an opportunity to understand whether a common business process (i.e. PDR), and the elements that comprise it, can be employed as a method to aid in the motivation of their staff. Originality/value - This research expands the current knowledge on motivational and manufacturing management theory by performing an initial and exploratory study that establishes the impact of the PDR process on staff motivation. It is among the very first investigations that correlate the PDR process and motivation, especially in the manufacturing industry.
KW - Manufacturing
KW - PDR
KW - Personal development review
KW - Staff motivation
UR - http://www.scopus.com/inward/record.url?scp=84927518837&partnerID=8YFLogxK
U2 - 10.1108/JMTM-01-2013-0001
DO - 10.1108/JMTM-01-2013-0001
M3 - Artículo de revisión
SN - 1741-038X
VL - 25
SP - 827
EP - 847
JO - Journal of Manufacturing Technology Management
JF - Journal of Manufacturing Technology Management
IS - 6
ER -