TY - GEN
T1 - Corporate Sustainability and Business Excellence
AU - Rocha-Lona, Luis
AU - Garza-Reyes, Jose Arturo
AU - Lim, Ming K.
AU - Kumar, Vikas
N1 - Publisher Copyright:
© 2015 IEEE.
PY - 2015/4/23
Y1 - 2015/4/23
N2 - This paper discusses the suitability for Business Excellence Models (BEMs) to include Corporate Sustainability on business model criteria. The conceptual paper brings discussion of what sort of measures are required to fit organizations' needs in measuring performance in terms of economic, social, and environment bottom-lines. A literature review has been conducted for BEMs that includes the EFQM Excellence Model, Baldrige Model, ISO standards, GRI, and explores its integration with Corporate Sustainability. Then, an analysis is deployed in order to identify common frameworks and metrics used for assessing sustainability in the three dimensions of bottom-lines. Despite there are better frameworks to assess corporate sustainability, Business Excellence Models (BEMs) were found to be suitable performance measurement frameworks to integrate Corporate Sustainability; however, business criteria remain unclear and ambiguous, not addressing clearly how to measure Corporate Sustainability Performance. The research provides a general approach to explore suitability of BEMs to include corporate sustainability and it is limited in scope as some organizations' have specific maturity levels in both: deploying BEMs and corporate sustainability. Further research include the suitability of current economic systems to reach corporate sustainability, and the use of lean-six sigma methods to support corporate sustainability at strategic and operational levels.
AB - This paper discusses the suitability for Business Excellence Models (BEMs) to include Corporate Sustainability on business model criteria. The conceptual paper brings discussion of what sort of measures are required to fit organizations' needs in measuring performance in terms of economic, social, and environment bottom-lines. A literature review has been conducted for BEMs that includes the EFQM Excellence Model, Baldrige Model, ISO standards, GRI, and explores its integration with Corporate Sustainability. Then, an analysis is deployed in order to identify common frameworks and metrics used for assessing sustainability in the three dimensions of bottom-lines. Despite there are better frameworks to assess corporate sustainability, Business Excellence Models (BEMs) were found to be suitable performance measurement frameworks to integrate Corporate Sustainability; however, business criteria remain unclear and ambiguous, not addressing clearly how to measure Corporate Sustainability Performance. The research provides a general approach to explore suitability of BEMs to include corporate sustainability and it is limited in scope as some organizations' have specific maturity levels in both: deploying BEMs and corporate sustainability. Further research include the suitability of current economic systems to reach corporate sustainability, and the use of lean-six sigma methods to support corporate sustainability at strategic and operational levels.
KW - Business Excellence Models
KW - Corporate Sustainability
KW - GRI Report
KW - ISO Standards
UR - http://www.scopus.com/inward/record.url?scp=84931077760&partnerID=8YFLogxK
U2 - 10.1109/IEOM.2015.7093844
DO - 10.1109/IEOM.2015.7093844
M3 - Contribución a la conferencia
AN - SCOPUS:84931077760
T3 - IEOM 2015 - 5th International Conference on Industrial Engineering and Operations Management, Proceeding
BT - IEOM 2015 - 5th International Conference on Industrial Engineering and Operations Management, Proceeding
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 5th International Conference on Industrial Engineering and Operations Management, IEOM 2015
Y2 - 3 March 2015 through 5 March 2015
ER -