From a comprehensive review of the state of the art about mobbing, the models used on its quantification were identified. The data analysis concluded that there is a variety within variables used to measure the phenomenon; it stands out that none of them considers the emotional intelligence variable, nor the model s' little gender orientation in organizations, particularly in public higher education institutions, despite being a notorious sector with a high rate incidence of the phenomenon. A diagnosis was made at Instituto Politécnico Nacional (IPN) Higher Education Institutions (HEI) which revealed that there are some variables that could be mobbing causes. The research field analysis allows proposing a theoretical model about mobbing among IPN civil servant women. This is a descriptive- explanatory research. This model integrates emotional intelligence and victims' and bullies' personality as determining variables.
|Original language||American English|
|Number of pages||34|
|Journal||Contaduria y Administracion|
|State||Published - 1 Jan 2014|
Trujillo, M. M. F., Tovar, L. A. R., & Vilchis, F. L. (2014). Mobbing: A theoretical model quantifying factors affecting the role of women executives in the institutions of public education in Mexico. Contaduria y Administracion, 195-228. https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=84924953533&origin=inward