Mobbing: A theoretical model quantifying factors affecting the role of women executives in the institutions of public education in Mexico

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Abstract

From a comprehensive review of the state of the art about mobbing, the models used on its quantification were identified. The data analysis concluded that there is a variety within variables used to measure the phenomenon; it stands out that none of them considers the emotional intelligence variable, nor the model s' little gender orientation in organizations, particularly in public higher education institutions, despite being a notorious sector with a high rate incidence of the phenomenon. A diagnosis was made at Instituto Politécnico Nacional (IPN) Higher Education Institutions (HEI) which revealed that there are some variables that could be mobbing causes. The research field analysis allows proposing a theoretical model about mobbing among IPN civil servant women. This is a descriptive- explanatory research. This model integrates emotional intelligence and victims' and bullies' personality as determining variables.
Original languageAmerican English
Pages (from-to)195-228
Number of pages34
JournalContaduria y Administracion
StatePublished - 1 Jan 2014

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