Knowledge management for sustainability in operations

Gabriela Citlalli López-Torres, Jose Arturo Garza-Reyes, Gonzalo Maldonado-Guzmán, Vikas Kumar, Luis Rocha-Lona, Anass Cherrafi

    Research output: Contribution to journalArticlepeer-review

    9 Scopus citations


    The purpose of this paper is to examine the effect of Knowledge Management (KM) as a platform to enable sustainability in firms’ operations and to provide recommendations for managers to integrate sustainable operations into their business strategies. The urgency to create and implement sustainable operations is also argued. The conceptual framework is based on the hypothesis that KM contributes to the achievement of more suitable operations. To test this hypothesis, a model of the structural equation was developed with data collected from 345 SMEs. Empirical evidence supported the hypothesis, indicating that KM represents an important alternative to implementing sustainability. The results suggest that managers need to implent KM, as they will enable a better understanding and awareness regarding the global dangerous impacts from unsustainable operations mainly focused on sales and cost reduction. For this reason, this research provides evidence that KM offers an alternative impulse on the quest for more sustainable operations.

    Original languageEnglish
    Pages (from-to)813-826
    Number of pages14
    JournalProduction Planning and Control
    Issue number10-12
    StatePublished - 10 Sep 2019


    • innovation
    • Knowledge management
    • sustainability
    • sustainable operations

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