TY - JOUR
T1 - Identifying the main factors involved in business intelligence implementation in SMEs
AU - Becerra-Godínez, Juan Alexis
AU - Serralde-Coloapa, José Leonardo
AU - Ulloa-Márquez, Martin Salvador
AU - Gordillo-Mejía, Abraham
AU - Acosta-Gonzaga, Elizabeth
N1 - Publisher Copyright:
© 2020, Institute of Advanced Engineering and Science. All rights reserved.
PY - 2020/2
Y1 - 2020/2
N2 - In recent years, the use of information and communication technology (ICT) tools has been recognized as a critical element for the development of enterprises; being mainly exploited by large companies. However, small and medium enterprises (SMEs) have yet opportunities to take advantage of them; this is the case of the implementation and usage of business intelligence (BI), which is a term that encompasses applications, tools, and methodologies that support decision-making process at a managerial level. Nevertheless, so far there is not a clear approach for its adoption in SMEs, for this reason, this work aims to identify the main factors involved in Business Intelligence implementation in SMEs through a literature review. Information for the analysis was gathered from scientific databases. The results showed main factors that influence the adoption of BI technologies in SMEs as well as recommendations given by several authors to ensure success in the process.
AB - In recent years, the use of information and communication technology (ICT) tools has been recognized as a critical element for the development of enterprises; being mainly exploited by large companies. However, small and medium enterprises (SMEs) have yet opportunities to take advantage of them; this is the case of the implementation and usage of business intelligence (BI), which is a term that encompasses applications, tools, and methodologies that support decision-making process at a managerial level. Nevertheless, so far there is not a clear approach for its adoption in SMEs, for this reason, this work aims to identify the main factors involved in Business Intelligence implementation in SMEs through a literature review. Information for the analysis was gathered from scientific databases. The results showed main factors that influence the adoption of BI technologies in SMEs as well as recommendations given by several authors to ensure success in the process.
KW - Business intelligence
KW - Business intelligence adoption
KW - Documentary analysis
KW - Small and medium enterprises
UR - http://www.scopus.com/inward/record.url?scp=85083254917&partnerID=8YFLogxK
U2 - 10.11591/eei.v9i1.1459
DO - 10.11591/eei.v9i1.1459
M3 - Artículo
AN - SCOPUS:85083254917
SN - 2089-3191
VL - 9
SP - 304
EP - 310
JO - Bulletin of Electrical Engineering and Informatics
JF - Bulletin of Electrical Engineering and Informatics
IS - 1
ER -