Human capital management innovation for Mexican lodging through autopoiesis and self-organisation

Juan E. Núñez-Ríos, Jacqueline Y. Sánchez-García, Ricardo Tejeida-Padilla, Ana L. Coria-Páez

Research output: Contribution to conferencePaper

1 Scopus citations

Abstract

© 62nd Annual Meeting of the International Society for the Systems Sciences, ISSS 2018: Innovation and Optimization in Nature and Design. In the context of the Mexican hospitality sector, Small and Medium Enterprises (SMEs) are considered important agents given their participation in the generation of jobs and new business relations, nevertheless their closure rate in the first two years of operation is high. In addition, these companies face structural problems that limit their capabilities to attenuate the variety of the environment and, simultaneously, improve their operations. This paper, presents a proposal through the complementarity between the Soft Systems Methodology and the Viable System Model to build a structure that allows the human capital management to influence a state of self-organisation based on precepts of the Autopoiesis Theory. As a result, a model that integrates self-regulation, autonomy and learning to support self-management of human capital was obtained to adapt continuously to its current context.
Original languageAmerican English
Pages125-140
Number of pages16
StatePublished - 1 Jan 2018
Event62nd Annual Meeting of the International Society for the Systems Sciences, ISSS 2018: Innovation and Optimization in Nature and Design -
Duration: 1 Jan 2018 → …

Conference

Conference62nd Annual Meeting of the International Society for the Systems Sciences, ISSS 2018: Innovation and Optimization in Nature and Design
Period1/01/18 → …

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