Drinking water management description in Mexico

Purpose: The purpose of this paper is to describe drinking water management in the 31 states and the capital of Mexico, its municipalities and the most populated boroughs. Design/methodology/approach: Using a validated instrument with exploratory and confirmatory factorial analysis, this research with quantitative approach analyzes management factors such as coordination, responsiveness, financing, organizational design, training and staff capacity in a sample of 333 managers of drinking water in the country. Findings: More than half of the managers qualified management as regular (55.55 percent). The entities with better management are Mexico City with high and medium values of 18.75 and 75.00 percent, Nuevo León with 10.00 and 70.00 percent and Yucatan with 10.00 and 30.00 percent, respectively. The lowest scores are concentrated in Oaxaca (74.07 percent), Guerrero (66.67 percent) and Puebla (50 percent). The rest of the federal entities fluctuate between the medium values. Originality/value: There is limited information in literature on drinking water management description in Mexico, in its most populated municipalities and boroughs, because they have not conducted research that integrate variables of a statistically validated model, focused on critical factors of management in the country. The results allow conducting an analysis of the country’s entities for the state to strengthen its management.