Desarrollo de una escala de medición de la percepción en la calidad del servicio en los sistemas de autobuses de tránsito rápido, a partir del Metrobús de la Ciudad de México

Translated title of the contribution: Development of a scale for measuring the perception of service qu ality in the systems of bus rapid transit (BRT) from the Metrobus of Mexico City

Fernando Lámbarry Vilchis, Luis Arturo Rivas Tovar, Mara Maricela Trujillo Flores

Research output: Contribution to journalArticlepeer-review

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