TY - GEN
T1 - A soft systems methodology approach to design a restaurant management model for a great tourism hotel
AU - Briones-Juarez, Abraham
AU - Tejeida-Padilla, Ricardo
AU - Morales-Matamoros, Oswaldo
PY - 2008
Y1 - 2008
N2 - This paper is about the design of a systemic model used in restaurants' management inside the hotels of Great Tourism category in Mexico City, applied to the Restaurant the Gifts of the Hotel Sheraton Centro Historico. With the purpose of establishing a Holistic vision of the work's development, the use of the Systems' Paradigm and concepts of Soft Systems Methodology by Peter Checkland was determinate, since the case of study is a social system that is not only able to choose means to reach certain goals, but also capable to select and to change them. The designed model was conceptually defined with the restructuring of the information flows, the reorganization of the restaurant's organizational structure and the view of the elements that affect the system in its intern and external environments.
AB - This paper is about the design of a systemic model used in restaurants' management inside the hotels of Great Tourism category in Mexico City, applied to the Restaurant the Gifts of the Hotel Sheraton Centro Historico. With the purpose of establishing a Holistic vision of the work's development, the use of the Systems' Paradigm and concepts of Soft Systems Methodology by Peter Checkland was determinate, since the case of study is a social system that is not only able to choose means to reach certain goals, but also capable to select and to change them. The designed model was conceptually defined with the restructuring of the information flows, the reorganization of the restaurant's organizational structure and the view of the elements that affect the system in its intern and external environments.
KW - Hotel
KW - Management
KW - Restaurant
KW - Soft system methodology
KW - Tourism
UR - http://www.scopus.com/inward/record.url?scp=84865742429&partnerID=8YFLogxK
M3 - Contribución a la conferencia
AN - SCOPUS:84865742429
SN - 9781605606194
T3 - 52nd Annual Conference of the International Society for the Systems ScInternational Society for the Systems Sciences - 52nd Annual Conference of the International Society for the Systems Sciences 2008
SP - 671
EP - 686
BT - International Society for the Systems Sciences - 52nd Annual Conference of the International Society for the Systems Sciences 2008
T2 - 52nd Annual Conference of the International Society for the Systems Sciences 2008, ISSS 2008
Y2 - 13 July 2008 through 18 July 2008
ER -